Google Plus has created a big splash in the social media scene. What is less obvious is that it may be impacting your blog traffic in ways you’re not even aware of. The trends I’m about to describe [...]
Blogs
If you’re thinking about launching a new blog, there’s more to it than just slapping some content up and saying “Hello world, I’ve arrived!” That said, a blog launch doesn’t have to take a long time either. You [...]
You’ve heard about “influencers” right? That’s a big buzz word especially in the blogosphere these days (and it has been for a couple of years). What exactly is an influential blogger though? Do those lists of the most [...]
Spam. Eww. Who wants it, right? Unfortunately spam isn’t confined to email inboxes. It’s rampant in the world of social media. These days spam comes in all shapes and sizes, from entire blogs that are spam to itty [...]
How NOT to Respond to Negative Feedback Online
by Jennifer Mattern on May 12, 2011 · 0 comments
There is plenty of advice out there about how to respond to negative feedback on blogs and other social media outlets when people speak out against you, your company or your products. And you’ll find plenty of tips [...]
Tags: comments, customer service