A huge part of social media measurement involves studying the Web analytics of your blog (or your company’s blog). There are numerous free and subscription-based services available that will tell you all kinds of things from how your traffic compares to the competition to what search terms people are using to find your blog. Compete.com is one such analytics service.
I think my issues with faulty metrics are fairly well documented. I know to take all data from these types of sites with a grain of salt. After all, samples can lead to educated guesses at best; terribly inaccurate data at worst. And I’ll give Compete some credit for getting at least some information (close to) correct about some of my sites — generally their unique visitor estimates aren’t too far off for me.
I take issue with other data the company is providing though — data that I consider to be a violation of my privacy, and data you might be unknowingly sharing as well. This post is about sharing something I recently discovered occurring on Compete.com, as well as my opinions on the ethics and defenses of it.
Unusual Referrals and What They Told Me
Periodically I run simple site comparisons through Compete’s free tool to see general trends — usually my primary blog and competitors / colleagues in the niche. It’s a good way to see if overall the niche is seeing increases in readership or how my blog is faring compared to others. And that’s fine. [click to continue…]
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Credit: BigStockPhoto.com
A few days ago freelance writer Laura Spencer (@TXWriter) tweeted a link to a Mashable post. The hyped up headline read “Facebook Now Controls 41% of Social Media Traffic.” Before I even read the post my gut screamed “Bullshit!” It often does that. My gut is rather talented at sniffing out shady statistics. It must be that past life in PR where we all learn that statistics can say just about anything we want them to if we twist them enough (my disgust of that attitude makes me hypersensitive to them now).
Then I did read the article. What I found was baffling (okay, it wasn’t really — it was about what I expected):
- Charts with no reference points related to the supposed trends shown
- Assumptions about people jumping from one site to another without any real evidence to back that up (and data charts right in the post that contradicted the claim)
- Other statistical claims that didn’t jive with the “relative” charts shown in the post
- Big social media sites being completely left out of the comparison
- Whole niches of social media completely left out of the comparison
- Sites that probably shouldn’t have been included but were
- A huge social media site included in the first set of stats suddenly disappeared from later ones
Yikes. I bet you’re wondering why I haven’t linked you to the post yet. That’s because it seems to have gone “Poof!” Vanished into thin air it did. Because of that I won’t pull the actual charts to show you the problems (doesn’t seem right to publish their charts when they’ve pulled them — especially when it wasn’t even clear in the post if they belonged to Mashable or were Comscore charts taken somewhat out of context). However, I do want to highlight something from the cached version which illustrates my biggest problem of all: [click to continue…]
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