Uh oh. I used that little taboo term in social media, didn’t I? “Control.” Companies want some level of control but customers don’t want to be controlled. That’s understandable. What leaves me scratching my head though is when [...]
Exploring the Impact of Social Media
Uh oh. I used that little taboo term in social media, didn’t I? “Control.” Companies want some level of control but customers don’t want to be controlled. That’s understandable. What leaves me scratching my head though is when [...]
SocialImplications.com is a blog dedicated to all things social media. We go beyond the tools of the trade and discuss the potential impact of “doing” social media right (or wrong).
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